IT Service Technician | IT-Service Techniker:in (m/w/d)

Job Summary

This role is ideal for a highly motivated IT specialist eager to work proactively within a rapidly growing market leader in medical practice software (tomedo). The primary responsibility involves the professional remote installation and configuration of proprietary software servers, databases, and tools. Day-to-day tasks include rigorous problem-solving, error analysis, and escalation to the development team when necessary. A critical component of the job is customer interaction, requiring the ability to clearly and respectfully explain complex technical issues to non-technical users, such as doctors and medical professionals. While offering flexible work arrangements, including home office options, the position requires nationwide travel readiness within Germany for on-site customer support. Successful candidates must be highly self-organized, reliable, and possess strong foundational knowledge of databases and various operating systems, with scripting skills being a significant advantage.