2nd Level IT Support Specialist | 2nd Level IT Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves joining a leading IT and process integration company specializing in real-time global supply chain management for the logistics sector, including the automotive industry. As a 2nd Level IT Support Specialist, you will serve as the primary interface between customers and internal technical departments. Daily tasks include effectively analyzing, resolving, and documenting customer inquiries in both German and English, collaborating with the team on problem-solving, and supporting customer IT projects, including testing new solutions. The ideal candidate possesses completed technical training, strong analytical skills, and knowledge of SQL databases. This position offers a secure, long-term perspective with intensive onboarding, attractive compensation, and significant flexibility, including the option for up to 60% remote work from home.
Required Skills
Education
Completed technical training or comparable qualification (e.g., IT Specialist)
Experience
- Professional experience as an IT Specialist (Fachinformatiker) or comparable role
- Flexibility required for participation in on-call services
Languages
Additional
- Initial temporary staffing contract with option for permanent takeover; Must be located near Munich; Willingness to take on on-call duties.
More Jobs from puro Personaldienstleistung GmbH
IT Server Systems Service Technician | IT Servicetechniker im Bereich Serversystem (m/w/d)
Apr 9, 2026
This role is a versatile 'all-rounder' position based in Wiesbaden, focusing on the maintenance and ...
Onsite IT Support Technician | IT Supporter (m/w/d) Onsite
Apr 9, 2026
As an Onsite IT Support Technician in Walsrode, you will be the primary point of contact for technic...
IT Technician 2nd Level Support | IT Techniker 2nd Level Support (m/w/d):
Apr 9, 2026
As an IT Technician in 2nd Level Support, you will play a critical role in ensuring the seamless ope...