IT Team Lead (Managed Services) | Teamleitung IT (m/w/d) Managed Services

Job Summary

As an IT Team Lead for Managed Services, you will spearhead a motivated team of technical experts focusing on network security, network technologies, and firewalling. Your day-to-day will involve providing both technical and disciplinary leadership, fostering team collaboration, and ensuring a positive work environment. You will be responsible for the professional and personal development of your team members, managing resource allocation, and ensuring 24/7 on-call readiness. This role requires a strong understanding of IT architectures, service processes, and IT security vendors, as you will also be a key escalation contact for major clients and contribute to service quality. This position is ideal for an experienced, communicative leader eager to shape IT operations for large enterprise clients in a modern, supportive, and collaborative setting.