IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

Job Summary

This role is ideal for a dedicated IT professional ready to provide direct, high-quality Second Level Support to clients in Hamburg. As an IT Service Technician for Onsite Support, your core responsibilities will involve comprehensive troubleshooting, fault analysis, and resolution for hardware, software, network, and communication systems directly at the customer's location. You will also be responsible for administering the client environment, managing the full lifecycle of client hardware and software, and ensuring meticulous technical documentation and inventory data maintenance. The position requires a completed IT qualification, such as an IT Specialist in System Integration or similar, combined with professional experience in IT support. Success in this role demands strong analytical skills, proficiency in German and English, and a proactive approach to client service within an international environment. This is an excellent opportunity to join an IT services and engineering solutions company, offering attractive compensation and personal development opportunities, initially via temporary employment with the option for permanent takeover.