IT Service Technician with Technical Team Leadership | IT Servicetechniker (gn) mit fachlicher Teamleitung

Job Summary

This role is for a Lead IT Service Technician operating in the field in Hamburg, focusing on the maintenance and development of client IT infrastructure. Key responsibilities include the operation, setup, and continuous development of IT workstations, servers, network, and peripheral components. The specialist will be responsible for installing, configuring, and maintaining operating systems and applications, alongside independently analyzing, prioritizing, and resolving hardware and software IT disruptions. A crucial element of this position is providing technical support and guidance to team members, coordinating daily operations, and planning team absences. The successful candidate must possess a technical IT education or equivalent practical experience, proven experience in a technical team coordination function, and strong analytical skills to ensure defined service and quality standards are consistently met in close collaboration with clients. This permanent position offers attractive benefits and opportunities for professional development.