IT Service Technician, Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Hechingen, Baden-Württemberg, Deutschland
Published Feb 2, 2026
Full-time
Permanent

Job Summary

This role seeks an experienced IT Service Technician for Onsite Support in Hechingen, joining a market-leading company specializing in IT solutions and service management. The core responsibilities involve managing the entire support lifecycle, from receiving calls and logging tickets to providing hands-on, local assistance to clients. You will be the primary point of contact for issues concerning Windows clients, printers, networking, and telecommunications. Key qualifications include a completed vocational degree in IT (such as an IT Specialist for System Integration), strong familiarity with hardware, mobile devices, current Windows operating systems, iOS, and standard software like Office and Adobe. Experience utilizing ticketing systems and basic networking knowledge, particularly patching, is essential. This position offers a high degree of autonomy, comprehensive onboarding, flexible hours, and excellent opportunities for professional growth within a dynamic environment.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration or IT System Electronics Technician) or similar qualification

Experience

  • Completed vocational training in the IT environment (e.g., IT Specialist for System Integration or IT System Electronics Technician)
  • Professional experience using ticketing systems
  • Professional experience in IT support and troubleshooting

Languages

Not specified

Additional

  • Position is initially temporary employment with the option for permanent takeover (Übernahmeoption). Must be located Onsite in Hechingen.