Process Manager Statutory Health Insurance | Prozessmanager (m/w/d) Gesetzliche Krankenversicherung in Wiesbaden

Job Summary

This role involves analyzing, modeling, and optimizing business processes across all organizational units within the statutory health insurance sector. The Process Manager is responsible for creating and maintaining process documentation, actively participating in strategic and operational automation projects, and collaborating closely with IT, Controlling, Quality Management, and department heads to boost efficiency, quality, and digitalization. A key focus is implementing and developing Data Governance and supporting the establishment of uniform data handling standards. The ideal candidate must have completed training as a Social Security Specialist focusing on General Health Insurance and possess several years of professional experience in GVK performance and insurance topics. Success in this role requires a strong understanding of IT-supported processes, interfaces, automation potential, and the ability to balance efficiency with customer orientation during process optimization. The position offers an attractive, permanent contract with flexible working hours, mobile working options, and comprehensive benefits.