IT System Engineer with Focus on First-Level Support | IT System Engineer (m/w/d) mit Schwerpunkt First-Level-Support

Job Summary

This role involves providing essential First-Level Support, acting as the primary point of contact for employees regarding IT issues, and managing these incidents through a ticketing system. Day-to-day responsibilities include the administrative management of Windows clients and server systems, performing hardware and software installations, and overseeing digital time recording, telephone systems, and the company intranet. The successful candidate will also be responsible for network administration, creating comprehensive installation and software documentation, and analyzing IT processes to develop application solutions. Key qualifications include a completed vocational training in IT (e.g., as an IT Specialist or IT System Electronics Technician) and a friendly, open demeanor. This permanent position offers an attractive compensation package based on TVöD/VKA, flexible working hours, home office options, and excellent opportunities for professional development within a supportive team environment in Kiel.