Third-Level IT Support Specialist | Third-Level-Supporter (m/w/d)

Job Summary

This role is for an IT expert who thrives on tackling complex, deep-seated IT challenges, focusing on sustainable solutions within central application management. As a Third-Level Support Specialist, you will be responsible for the operation and maintenance of critical applications, including document management, HR systems, and portal solutions. Key daily tasks involve performing in-depth error analysis, resolving complex incidents, ensuring application stability, and deploying software updates and security patches. Furthermore, you will be expected to create technical concepts, maintain comprehensive documentation, and coordinate external service providers to drive application and service development. The ideal candidate possesses a background in IT system integration, experience with Microsoft server administration, and familiarity with various server/client systems and scripting tools like PowerShell, offering an excellent opportunity for professional growth within a supportive team environment.