Field Service Technician (Europe) | Servicetechniker im europaweiten Außendienst (m/w/d)
DyeMansion GmbH
Job Summary
This role involves ensuring excellent technical service for 3D-Finishing systems across Europe. The Field Service Technician will be responsible for the installation, maintenance, and repair of additive manufacturing equipment at customer sites. Key duties include training customer key-users on basic system operation and conducting remote installations, maintenance, and telephone-based problem analysis from the Planegg office. This position requires a strong focus on customer service, close collaboration with the development team to improve products, and interaction with product management and sales departments. Candidates must have a completed vocational training in Mechatronics or Electrical Engineering and 2-4 years of relevant post-qualification professional experience, along with a willingness to travel approximately 60% within Europe.
Required Skills
Education
Completed vocational training as a Mechatronics Technician, Electrician, Electrical Engineer, or comparable qualification.
Experience
- 2-4 years of professional experience post-vocational training
- Professional experience in technical field service and customer support
- Experience with installation, maintenance, and repair of technical equipment
Languages
Additional
- Willingness to travel approximately 60% within Europe; Requires Class B driving license; Located in Planegg, Germany (for office-based remote work).