IT Support Specialist | IT Support Mitarbeiter (m/w/d) - 130225-2-KOB

Job Summary

This role involves providing essential IT support, acting as the first point of contact for technical inquiries and issues related to client and server systems. The specialist will be responsible for handling phone and electronic requests, classifying support tickets, and collaborating closely with 2nd Level Support to ensure timely resolution. Strong documentation skills are crucial for maintaining accurate records within the ticketing system. This position is ideal for individuals with a technical background, good knowledge of current hardware, software, and Microsoft operating systems, and a desire to gain valuable professional experience in complex IT environments. It offers a stable monthly salary, opportunities for further training, and potential for long-term employment within reputable companies across Germany.