IT Administrator in Help Desk | IT Administrator im Help Desk (m/w/d)

Job Summary

This role involves providing essential IT Service Desk support, focusing on equipping and assisting users with hardware and software, ensuring smooth daily operations within a critical healthcare infrastructure environment. The administrator will be responsible for resolving, documenting, and communicating inquiries and disruptions using an IT Service Management system. A key part of the job is analyzing complex IT errors and implementing sustainable solutions, alongside active participation in planning and executing various IT projects. The ideal candidate possesses a strong service-oriented mindset, practical experience in IT operations and support structures, and a structured, independent work approach. This position offers an opportunity to work in a sensitive, high-stakes sector where patient safety and data protection are paramount, combining technical expertise with interdisciplinary collaboration and a passion for excellent medical service.