Linux Support Specialist | Linux-Support Mitarbeiter (m|w|d|*) (mit Linux-Kenntnissen)

Job Summary

Join a leading global provider of Linux notebooks and PCs as a Linux Support Specialist in Augsburg, focusing on providing direct technical support and consultation to customers. This role is crucial for ensuring customer satisfaction by leveraging your passion and expertise in Linux and open-source systems. Day-to-day responsibilities include assisting customers before, during, and after purchasing hardware, conducting quality assurance for hardware upgrades and repairs, and processing customer feedback through internal channels. The ideal candidate possesses deep knowledge of Linux systems from a user perspective and has experience in setting up and configuring Linux. While formal qualifications are beneficial, they are not mandatory; the company highly values practical experience, enthusiasm for Linux, and a solution-oriented, user-focused mindset, making this an excellent opportunity for career changers and lateral entrants. This is a full-time, permanent position offering flexible working hours and a collaborative environment.