Senior IT Customer and Project Manager | IT Kunden- und Projektmanager - Senior (m/w/d)

SWE Service GmbH

Erfurt, Thüringen, Deutschland
Published Jan 27, 2026
Full-time
Fixed-term

Job Summary

The Senior IT Customer and Project Manager will take on comprehensive, service-oriented customer and project management within the IT environment. This role involves leading complex IT projects, both using classic and agile methodologies, from initial concept through to successful implementation. Key responsibilities include ensuring quality, adherence to timelines, and budget control throughout the project lifecycle, along with reporting and controlling activities. The manager will also actively contribute to the development of internal structures for customer and project management and act as the primary interface between internal customers, external partners, and technical departments. Candidates should possess a relevant degree or equivalent qualification, multi-year experience leading complex IT projects, and practical knowledge of both classic and agile project methods. This is an excellent opportunity to shape digital solutions within an innovative IT service provider, offering flexible working hours, mobile work options, and a supportive, family-friendly atmosphere.

Required Skills

Education

Completed degree in the field of work or a comparable qualification (e.g., Technician) with relevant additional certification

Experience

  • Several years of experience in leading complex IT projects
  • Experience in project controlling and working with project management tools
  • Professional experience in customer orientation and collaboration

Languages

Not specified

Additional

  • Fixed-term contract (expected) until December 31, 2027, covering parental leave replacement