IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This versatile IT Service Technician role, based in Mannheim, involves providing essential hardware and software support, primarily within a sympathetic team at an automotive company. Day-to-day responsibilities include setting up and configuring new hardware (desktops, notebooks, tablets), installing and troubleshooting various operating systems and software, and performing in-warranty repairs on client devices. A key part of the role is providing personalized support to users at the Service Point and efficiently documenting all incidents using a ticketing system. Candidates must possess a completed IT qualification or equivalent, detailed knowledge of client hardware, and experience supporting current Windows operating systems and Office products. The position offers an opportunity for permanent employment after an initial temporary contract, making it an attractive step for IT professionals looking to advance their career in a supportive environment.