IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This IT Service Technician role in Donauwörth involves providing critical 2nd Level Support directly to the customer, acting as the key contact for complex technical issues related to networking, hardware, and telecommunications. Key responsibilities include installing and configuring hardware (PCs, notebooks, IP telephony), troubleshooting technical faults, managing printer issues, and processing Windows client support requests. Candidates must possess a completed IT apprenticeship, such as an IT Specialist for System Integration, coupled with strong knowledge of Windows systems and practical experience with standard applications like Microsoft Office and Adobe. This position offers an unlimited contract, 30 days of vacation, flexible working hours, and the potential for permanent employment with the technology group, emphasizing professional development and a structured onboarding program.