IT Service Technician with Team Lead Function | IT Servicetechniker mit Teamleiterfunktion (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Jan 27, 2026
Full-time
Permanent

Job Summary

This role in Hamburg is ideal for an IT-savvy and responsible professional looking to shape the future of IT solutions and service management within a market-leading company. The position combines hands-on IT support with crucial team coordination responsibilities. Day-to-day tasks involve providing Onsite Support for Windows and Mac clients, processing support tickets, assisting with networking and telecommunications, and coordinating team meetings and vacation schedules. Key requirements include solid knowledge of current Windows operating systems, experience in a network environment (Switching, Layer 1-3), and proficiency in both written and spoken German and English. This is an exciting opportunity to leverage technical skills while stepping into a leadership capacity, offering a structured work environment and the option for permanent employment after an initial temporary contract.

Required Skills

Education

Not specified

Experience

  • Professional experience in a network environment (Switching, Layer 1-3)
  • Experience working according to ticket and RFS principles
  • Experience in coordinating team activities (meetings, vacation planning)

Languages

German (Fluent)English (Fluent)

Additional

  • Willingness to participate in on-call duty; Flexibility regarding working hours and occasional weekend work; Location in Hamburg.