Onsite IT Support Specialist | Onsite Support (m/w/d)

Job Summary

This role involves providing essential Onsite Support for a major client in Karlsruhe, acting as the crucial link between the internal IT department and end-users. Day-to-day responsibilities include executing first and second-level hardware and software support, performing detailed error analysis, and ensuring high service quality on location. Candidates must possess a completed vocational training in IT, such as an IT Specialist for System Integration or IT System Electronics Technician, coupled with practical experience in Onsite Support and standard hardware. Key qualifications include excellent proficiency in MS Office, Active Directory, and networking concepts (DHCP, Firewalls). This position is attractive due to its permanent contract, attractive compensation, and the opportunity to work with one of Germany's leading IT service providers, though it requires flexibility for 24/7 shift work.