Customer Support Engineer | Customer Support Engineer (m/w/d) für AIRBUS

Job Summary

This role involves providing 2nd level support and complex problem management for advanced communication solutions within Airbus Secure Land Communications, focusing on public safety, defense, transport, and industry sectors. The Customer Support Engineer will be responsible for the installation, setup, and maintenance of virtual and physical Linux servers (RedHat Enterprise Linux and CentOS) using HP hardware (Synergy, Blade Center, Proliant, 3PAR-Storage). Key duties include incident and problem management, contributing to operative release management for Core and Radio Networks, and handling change and configuration management. The ideal candidate must possess a degree in Computer Science or a relevant IT qualification, strong knowledge of networking, TCP/IP, switching, routing, and VMWare, coupled with fluent German and English skills, making this a technically demanding and internationally focused position.