IT Service Technician (1st Level) | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician (1st Level) who will act as a crucial link between users and technology, making complex IT systems understandable and solving everyday challenges. The successful candidate will be responsible for resolving IT issues, documenting them in a ticketing system, providing on-site support for hardware and software queries, configuring programs via software distribution, and assisting with IT projects. The position requires a professional with a background in IT, proven experience in IT support, and proficiency in Windows, Active Directory, Office 365, and networking. This is a full-time, permanent position with an attractive salary, offering a secure job in a modern work environment with opportunities for career development.