Technical Support Engineer | Technical Support Engineer (m/w/d)
Beckhoff Automation GmbH & Co. KG
Job Summary
This role is for a Technical Support Engineer specializing in Compact Motion products, including Servo, Stepper, DC, and BLDC drives, within a globally operating automation technology company. Day-to-day responsibilities involve serving as the central point of contact for product inquiries, analyzing complex customer requests regarding compact drive technology, and collaborating closely with product management and development teams to resolve detailed technical issues. You will provide practical, solution-oriented support to customers via remote maintenance and occasional on-site visits, ensuring rapid and seamless system commissioning. Key qualifications include a degree in Electrical Engineering, Mechatronics, or Automation Technology, coupled with profound knowledge of automation and drive technology. Fluency in German (C2) and good English skills (B2) are mandatory. This is a full-time, permanent position offering a secure and stimulating environment within a family-owned high-tech enterprise, perfect for professionals seeking technical challenges and opportunities for professional growth in an international setting.
Required Skills
Education
Degree in Electrical Engineering, Mechatronics, or Automation Technology, or equivalent technical qualification (e.g., Certified Technician)
Experience
- Professional experience in Automation Technology
- Professional experience in Drive Technology (Stepper, Servo, DC, BLDC motors, Encoder systems)
Languages
Additional
- Willingness to provide practical support and consulting on-site at customer locations; Ability to clearly structure and communicate complex technical content; Strong customer and service orientation.
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