Technical Service Coordinator (Electronics) - Logistics & Support | Elektroniker als Fachkoordinator technische Kundenwünsche - Logistik & Support (m/w/d)

ifm electronic gmbh

Essen, Ruhr, Nordrhein-Westfalen, Deutschland
Published Jan 20, 2026
Full-time
No information

Job Summary

This pivotal role as Technical Service Coordinator (Electronics) involves managing and advancing technical service offerings within the internal Added Value Station, focusing on specialized tasks like product configuration, firmware updates, and device assembly for customers worldwide. Day-to-day responsibilities include acting as the primary technical and organizational contact for the team, performing independent troubleshooting in collaboration with IT and Technical Support, and coordinating new global service requests. A core function is the systematic creation, maintenance, and implementation of operational documents and work plans within SAP. Candidates should possess a commercial-technical background, such as an Electronics Technician or IT Specialist qualification, demonstrate a structured and self-reliant work ethic, and have good English skills for international communication. The position offers a secure environment within an innovative, international company, supported by extensive benefits including success bonuses, mobility options, and dedicated resources for professional development via the ifm Learning Factory.

Required Skills

Education

Commercial-technical training (e.g., IT Specialist, Electronics Technician) or comparable qualification.

Experience

  • Professional experience in technical service coordination and development
  • Experience in independent troubleshooting and problem resolution
  • Experience acting as a global point of contact for technical service inquiries
  • Experience in documenting and implementing work plans and operational documents

Languages

English (Intermediate)

Additional

  • High degree of responsibility and self-reliance.