IT Support Specialist / System Integration Specialist | IT-Support Specialist / Fachinformatiker Systemintegration (m/w/d)
MCF Mikrocomputer GmbH & Co. Firmware KG IT-Dienstleistungen
Job Summary
This role seeks an engaged IT professional to join the support team in Flensburg, focusing on 1st and 2nd level support for a diverse client base across industry, retail, and insurance sectors. Day-to-day responsibilities include analyzing and resolving IT infrastructure disruptions, installing and configuring hardware and software, and implementing custom IT solutions. A core part of the job involves consulting and training users on secure system usage and meticulously documenting all solutions within customer ticketing systems. The ideal candidate must possess a completed vocational qualification in System Integration and demonstrate good knowledge of Windows clients, network technology, and hardware. This permanent position offers a secure workplace within an established, growing IT service provider, supported by a collegial team and modern working environment, with partial home-office options available.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or comparable qualification
Experience
- Professional experience in IT support and system maintenance
- Experience using ticketing systems
- Experience using remote support tools
Languages
Additional
- Permanent (unlimited) contract; Full-time position; Willingness to engage in direct customer contact