Project Officer for Digital File Implementation with User Support Focus | Sachbearbeitung in der Umsetzung des Projekts Digitale Akte in der SENBJF mit Schwerpunkt Betreuung

Job Summary

This role involves supporting the implementation of the 'Digital File' project within the Berlin Senate Department for Education, Youth, and Family. The successful candidate will be responsible for a variety of project management tasks, including supporting acceptance management, preparing reports and presentations, coordinating communication among project stakeholders, and organizing and documenting meetings. A significant part of the role also includes providing first-level support to users of the Digital File system, addressing their questions, collecting feedback, and managing user data. This position requires strong organizational skills, the ability to work independently, and a commitment to ensuring project quality and user satisfaction within a large public administration setting. It offers an opportunity to contribute to a critical digitalization initiative in Berlin's public sector.