Business Process Management Specialist for E-Government Implementation | Geschäftsprozessmanagement im Rahmen des (Berliner) E-Government-Gesetzes (m/w/d)

Senatsverwaltung für Bildung, Jugend und Familie

Berlin, Berlin, Deutschland
Published Nov 27, 2025
Full-time
Permanent

Job Summary

This role involves critical operational project work focused on optimizing and digitizing business processes within the Berlin Senate Administration for Education, Youth, and Family, specifically implementing the Berlin E-Government Act (EGovG Bln). The specialist will conduct comprehensive organizational studies, analyze current processes, model 'as-is' processes using ADONIS NP, perform weakness analyses, and develop 'to-be' concepts for optimization. Key responsibilities also include driving the organizational implementation of statewide digitalization projects, such as the introduction of the Digital File, providing methodological consulting to leadership on EGovG Bln compliance, and managing change through training and communication initiatives. The position requires a university degree (Bachelor/FH Diploma) in relevant fields like Public Administration or Business Informatics, coupled with significant professional experience in business process management.

Required Skills

Education

Completed university degree (FH Diploma/Bachelor) in Public Administration, Public and Nonprofit Management, Business Administration, Business/Administrative Informatics, or a comparable course of study with strong relevance to business process management.

Experience

  • Fulfillment of career requirements for the 1st entry level of career group 2 of the general administrative service (for civil servants)
  • At least 3 years of professional experience in business process management or comparable fields (for tariff employees)
  • Experience in conducting interviews and workshops for process mapping
  • Experience in developing optimization proposals and 'to-be' concepts

Languages

German (Basic)

Additional

  • Must fulfill formal requirements for salary group A 12 / E 11 TV-L. Foreign university degrees require official certification (Zeugnisbewertung) from the Central Office for Foreign Education (ZAB).