IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician in Düsseldorf, working for a market-leading IT service provider. The successful candidate will be responsible for supporting the IT infrastructure of an industrial company, focusing on on-site support for Windows clients, workstations, and laptops. Key responsibilities include processing support tickets and ensuring compliance with Service Level Agreements, providing essential hardware and software support. The ideal candidate will have initial experience in IT support, general knowledge of networking environments, and expertise in operating systems like Windows 10 and applications such as MS Office. This position offers an attractive work environment with opportunities for further development and is initially a temporary placement with the option for permanent employment.