IT Working Student | Werkstudent:in IT (w/m/d)

Job Summary

This IT Working Student role, based in Cologne, offers a fantastic opportunity to gain hands-on experience within the IT Service Team of Deutsche Reihenhaus, a successful family company focused on sustainable residential construction. Day-to-day responsibilities include delivering crucial First and Second-Level Support, both remotely and on-site, managing incident analysis, and resolving user inquiries. You will actively participate in hardware rollouts for notebooks, smartphones, and tablets, and contribute to optimizing IT Service processes, including automation initiatives. Furthermore, the role involves essential organizational tasks such as managing IT contracts, resources, and creating detailed documentation and user guides. Candidates must be currently enrolled students in Computer Science, Business Informatics, or a related field, bringing initial experience with IT tools and basic programming concepts. This position values analytical thinking, strong organizational skills, and offers flat hierarchies and creative freedom alongside valuable professional development.