Technical Support Specialist | Technischer Support (m/w/d)

Job Summary

Join a growing technology company specializing in high-quality LED lighting systems for industry and commerce as a Technical Support Specialist in Kiefersfelden. In this role, you will be responsible for processing and documenting incoming support tickets, analyzing technical issues, and coordinating closely with the product development team. A key part of your daily activities involves communicating with the sales team, customers, and partners to find solutions and ensure follow-up. You will also assist with internal testing, error analysis, and product optimization efforts. The ideal candidate possesses technical understanding, excellent German language skills, and a structured, solution-oriented approach. This position offers a varied and responsible role, flexible working hours (ideal for part-time, with full-time options), and the chance to work within flat hierarchies and short decision-making processes.