IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is an exciting opportunity for an experienced IT Service Technician to join a nationwide service provider based in Nuremberg. The core duties revolve around providing on-site and field service support, primarily at the 2nd Level, focusing on troubleshooting and fault resolution for hardware and software issues. Day-to-day tasks include installing and configuring PCs and notebooks, performing data recovery, diagnosing hardware/software problems, managing hardware exchanges, and handling warranty claims. The technician will also be responsible for dispatching and documentation within the ticketing system. Key requirements include a completed vocational training in the IT sector or equivalent qualification, professional experience in 2nd Level support, and familiarity with setting up hardware. This position offers reliable working hours, opportunities for individual professional development, and strong prospects for long-term employment within a company known for its flat hierarchies.