IT Support Specialist (DATEV) | Mitarbeiter IT-Support (DATEV) (m/w/d)

Job Summary

This role is designed for a dedicated IT professional to serve as a key member of the 1st and 2nd level support team, assisting clients both remotely via phone and through on-site visits. Primary responsibilities include diagnosing and resolving incoming support requests through thorough error analysis, performing hardware and software installations, and providing expert guidance on program questions within the specialized DATEV ecosystem. Candidates should possess a completed vocational qualification in IT or the tax/accounting sector, practical experience in an IT support capacity, and initial familiarity with DATEV software. Success requires excellent communication skills, a strong service mentality, and a structured, independent work approach. This position offers challenging tasks, opportunities for professional development, and flexible working arrangements to ensure a healthy work-life balance.