IT Support Specialist (DATEV) | Mitarbeiter IT-Support (DATEV)

Job Summary

This role is ideal for an IT professional with a background in support and a customer-focused mindset, seeking to provide essential 1st and 2nd Level IT support both remotely and on-site for clients. Day-to-day responsibilities include managing incoming support requests, performing comprehensive error analysis, resolving issues, and executing hardware and software installations. A key focus is providing specialized program assistance within the DATEV ecosystem. Candidates should possess a completed vocational training in IT or the tax field, practical experience in an IT support function, and strong communication skills. The position offers a challenging and varied role with flexible working hours and opportunities for professional development, emphasizing a positive work environment and team collaboration.