IT Support Specialist (DATEV) | Mitarbeiter IT-Support (DATEV)

Job Summary

This role requires a dedicated IT professional to provide essential 1st and 2nd level support, assisting customers both remotely via phone and through on-site visits. Key responsibilities include performing hardware and software installations, conducting thorough error analysis, and resolving incoming support requests efficiently. A critical aspect of the role involves providing specialized assistance and troubleshooting within the DATEV software ecosystem. Successful candidates must have completed vocational training in an IT or tax-related field, possess practical experience in an IT support function, and demonstrate strong communication skills and a service-oriented mindset. This position offers a varied and challenging work environment, promoting professional growth through continuous training and flexible working hours.