IT Support Specialist | Mitarbeiter IT-Support (DATEV)

Job Summary

This role is for an IT Support Specialist focusing on providing high-quality 1st and 2nd level technical assistance to clients, both remotely and on-site. Key responsibilities include managing the full lifecycle of support requests, performing detailed error analysis and resolution, and executing hardware and software installations. A significant part of the job involves helping clients navigate program questions specifically within the DATEV software ecosystem. Candidates should bring completed vocational training in IT or a tax environment, proficiency in MS-Office, and preferably some prior practical experience in an IT support function. Initial familiarity with DATEV systems is highly desirable. Strong communication skills, a structured working method, and a pronounced service mentality are essential for success. The position offers a stimulating, versatile work environment, flexible hours for work-life balance, and significant opportunities for professional growth and development.