IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

This role is ideal for a service-oriented IT professional looking to provide critical on-site support, ensuring smooth technological operations for employees. Day-to-day responsibilities include acting as the first point of contact for IT disruptions, performing hands-on setup, maintenance, and replacement of workplace hardware such as PCs, laptops, monitors, and printers. You will also be crucial in configuring software and operating systems, managing conference room technology, and executing minor network and cabling tasks. A key component of the job involves meticulous documentation of all incidents and solutions within the ticketing system, requiring close collaboration with the central IT team. Candidates must possess completed IT training, such as an IT Specialist for System Integration, coupled with strong knowledge of Windows operating systems, Microsoft Office, and common hardware. Basic understanding of network technology (IP, DHCP, DNS) is also required, along with a structured and communicative approach to user interaction.