IT Technician Onsite 2nd Level Support | IT Techniker (m/w/d) Onsite 2nd Level Support
puro Personaldienstleistung GmbH
Job Summary
This role involves providing essential 2nd Level Onsite Support for client workstations within a major automotive and commercial vehicle manufacturer in Wolfsburg. The IT Technician will be responsible for implementing and supporting both software and hardware solutions, particularly focusing on production environments. Key daily tasks include application support for production software, performing detailed fault analysis, troubleshooting, and resolving system disturbances. Furthermore, the role requires meticulous maintenance of system documentation, operating manuals, and managing tickets within the customer system. Candidates need a background in IT system integration, strong Windows system knowledge, and practical experience in application support and incident management. This is an opportunity to join a team focused on Managed Services, offering professional development and the option for permanent employment after an initial contract period.
Required Skills
Education
IT Specialist certification in System Integration or equivalent qualification
Experience
- Practical experience in application support and incident management
- Technical understanding of PC hardware, laptops, and network components
Languages
Additional
- Location constraint: Wolfsburg, Germany. The position is initially temporary employment with an option for permanent takeover.
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