IT Service Technician Asset Management | IT Servicetechniker Bestandsmanagement (m/w/d)

Job Summary

This role as an IT Service Technician specializing in Asset Management in Ingolstadt involves providing crucial support for managed IT services to industrial clients. Daily responsibilities center on the full lifecycle of IT assets, including coordinating installation appointments with end-users, physically transporting and storing hardware, performing detailed inventory checks and reconciliation, and meticulously documenting all processes within ITSM ticketing and customer database systems. The ideal candidate possesses practical experience with ITSM tools, a foundational understanding of Windows systems, and proficiency in using Excel formulas for data management. Success requires a highly process-oriented approach and strong, professional communication skills for direct customer interaction. This position offers the chance to quickly gain valuable professional experience in an international, motivated team environment, handling interesting and responsible tasks related to client support and hardware provision, with the potential for permanent employment.