IT Service Technician (Onsite Support) | IT-Servicetechniker (m/w/d) Onsite Support

Job Summary

Join a market-leading IT solutions and service management company as an IT Service Technician, providing crucial onsite support in Hechingen. This role involves delivering direct technical assistance to clients across Windows clients, printing, networking, and telecommunications infrastructure. Day-to-day responsibilities include executing support tasks based on various ticket types (B/F, IMAC, H+E), managing project-specific assignments, and serving as the initial point of contact for technical issues—receiving calls, accurately logging incidents, and assigning tickets. The ideal candidate possesses vocational training in IT, such as an IT Specialist for System Integration, coupled with proven professional experience. Essential technical skills include expertise in current Windows OS, iOS, standard applications like Office and Adobe, proficiency with hardware and mobile devices, and familiarity with ticket management systems. This position offers attractive conditions, including 30 days of vacation, flexible hours, extensive onboarding, and the chance for permanent employment after an initial temporary phase, allowing for high levels of personal responsibility and continuous professional development.