IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role is an excellent opportunity for an IT Service Technician to provide high-quality on-site support for a major automotive manufacturer in Ingolstadt. The core focus involves managing and maintaining client workstations, laptops, and mobile devices, ensuring smooth operation of Windows environments and MS Office software. Day-to-day tasks include processing various IT tickets (B/F, IMAC, H+E), handling individual project assignments, and providing remote support to other customer locations across Germany. The technician will be responsible for ensuring compliance with defined Service Level Agreements (SLAs) and managing technical escalations. This position offers excellent long-term employment prospects, potentially leading to direct employment with the client, and provides a varied, exciting work environment with regulated hours.
Required Skills
Education
Completed vocational training, such as IT Specialist for System Integration, IT Customer Consultant, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, or comparable qualification
Experience
- Initial professional experience in supporting Windows Workstations, Laptops, and Mobile Devices
- Professional experience with MS Office software
- Experience with current client hardware and Windows operating systems
Languages
Additional
- Driver's license Class B (standard car license)
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