IT Systems Electronics Technician for Auto-ID Hardware | IT-Systemelektroniker (m/w/d) Auto-ID Hardware

Job Summary

This role is ideal for an IT Systems Electronics Technician, whether a recent graduate or an experienced professional, focusing on the support and maintenance of Auto-ID hardware, such as printers and scanners. Day-to-day responsibilities include providing remote and occasional on-site technical consultation and support to customers regarding the installation, configuration, and use of Auto-ID systems. The technician will diagnose and resolve technical malfunctions, perform maintenance and repairs, and meticulously document all activities within a ticketing system. Furthermore, the role involves advising sales and product management teams on technical matters. The successful candidate must possess strong analytical and problem-solving skills, excellent service orientation, and fluent German communication skills to thrive in this customer-facing support position within a stable, growing company.