IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role offers an exciting opportunity for an IT Service Technician based in Wismar to provide specialized 2nd Level Support, often involving international deployments aboard cruise ships. The successful candidate will be responsible for maintaining and troubleshooting client systems and endpoints, including diagnosing and resolving hardware and software faults, performing component replacements, and installing new PCs and notebooks for users. A key part of the job involves meticulous documentation of all procedures within a ticket system and consulting customers on various IT issues. Applicants must have a completed vocational IT qualification, such as an IT Specialist for System Integration, coupled with practical experience in 2nd Level support environments. Excellent command of both German and English is mandatory, along with a Class B driver's license and a willingness to travel internationally. This position provides a long-term career perspective, attractive compensation, and strong professional development opportunities within a specialized IT managed services company.