IT Systems Technician 2nd Level Support | IT Systemtechniker 2nd Level Support (m/w/d)

Job Summary

This role is for an experienced IT Systems Technician specializing in 2nd Level Support for a successful, long-established trading company in Braunschweig, focusing on supplying materials to trade and industry. Day-to-day, you will be crucial in resolving disruptions across 1st and 2nd Level Support, assisting users with all IT queries, and acting as the central point of contact for hardware and software requirements. A key responsibility involves coordinating and integrating external service providers into existing processes. The ideal candidate possesses a completed IT education or equivalent professional experience, practical knowledge of virtualization (Hyper-V), backup solutions (Veeam), network structures, and strong user support skills. Experience with specific technologies like MSSQL, BBJ, ODBC, and XML is highly valued. This position offers targeted further training, scope for personal initiative, and a secure, appealing workplace with flat hierarchies.