IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role in Hamburg is an excellent opportunity for an IT-savvy professional to join a market-leading company specializing in IT solutions and service management. As an IT Service Technician, you will be crucial in providing 2nd Level Support within a production environment, handling Windows Client Support directly at customer sites, and managing support requests via a ticketing system. Day-to-day tasks involve implementing iOS and networking solutions and executing individual IT projects. Key qualifications include a completed IT education or equivalent, strong knowledge of Windows 10/11 Enterprise, practical experience with BIOS upgrades, PowerShell, and Batch Scripting, alongside expertise in Windows driver diagnostics, Log Analysis, BitLocker, and IP Networks. This full-time position offers development opportunities and professional training, making it an attractive step for career growth in the IT services sector.