IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Jan 13, 2026
Full-time
Permanent

Job Summary

This role in Hamburg is an excellent opportunity for an IT-savvy professional to join a market-leading company specializing in IT solutions and service management. As an IT Service Technician, you will be crucial in providing 2nd Level Support within a production environment, handling Windows Client Support directly at customer sites, and managing support requests via a ticketing system. Day-to-day tasks involve implementing iOS and networking solutions and executing individual IT projects. Key qualifications include a completed IT education or equivalent, strong knowledge of Windows 10/11 Enterprise, practical experience with BIOS upgrades, PowerShell, and Batch Scripting, alongside expertise in Windows driver diagnostics, Log Analysis, BitLocker, and IP Networks. This full-time position offers development opportunities and professional training, making it an attractive step for career growth in the IT services sector.

Required Skills

Education

Completed vocational training in the IT field or equivalent qualifications

Experience

  • Practical experience with BIOS Upgrades, PowerShell, and Batch Scripting
  • Professional experience in Windows Client Support
  • Comprehensive understanding of Log Analyses
  • Secure mastery of BitLocker and IP Networks

Languages

Not specified

Additional

  • Valid driver's license