Onsite IT Service Technician | IT Servicetechniker (m/w/d) Onsite

Job Summary

This role is a hands-on opportunity for an Onsite IT Service Technician based in Oberhausen, working for a leading European IT company specializing in comprehensive IT and e-commerce services. The primary focus is providing practical assistance and resolving hardware issues directly, rather than theoretical work. Day-to-day responsibilities include installing and configuring various types of IT hardware, independently analyzing customer inquiries, providing first-level IT support, handling ticket processing, and assisting with escalation management. The ideal candidate has a completed technical education (e.g., IT System Electronics Technician or IT Specialist) and initial practical experience in IT hardware rollout and support. This position offers a friendly work environment, flexible hours, excellent development opportunities, and the potential for permanent employment after an initial temporary contract.