Onsite IT Service Technician (Second Level Support) | IT Techniker Im Onsite Service (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing essential Second Level IT Support within the automotive sector in Braunschweig, focusing heavily on onsite service delivery. The technician will be responsible for the repair of hardware including desktops, notebooks, tablets, and mobile scanners, alongside performing software and operating system installations. A significant part of the job involves direct user support, both personally at the Service Point and through remote and onsite troubleshooting. Candidates must possess a relevant vocational qualification (e.g., IT Specialist for System Integration or IT System Electronics Technician) and practical experience managing user support and handling ticketing systems. This position offers long-term employment security and regular working hours in a modern, well-equipped environment, making it an attractive opportunity for experienced IT support professionals.
Required Skills
Education
Completed vocational training (e.g., IT Specialist for System Integration, IT System Electronics Technician, or equivalent qualification)
Experience
- Professional experience in managing user support
- Experience using a ticketing system
- Professional experience in IT support
Languages
Additional
- Driving License Class B
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