IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is an exciting opportunity for an IT Service Technician to join a market-leading IT service provider in Düsseldorf, focusing on supporting the IT infrastructure of an industrial enterprise. Day-to-day responsibilities include providing on-site support for Windows clients, workstations, and laptops, managing support tickets, and ensuring compliance with Service Level Agreements (SLAs). The technician will be crucial in delivering timely hardware and software support. Key qualifications include initial experience in IT support, general networking knowledge, and expertise in operating systems like Windows 10 and MS Office applications. This position offers an attractive work environment, opportunities for professional development, and the potential for permanent employment after an initial temporary contract.