IT Service Technician On-Site Support | IT-Servicetechniker Vor Ort Support (m/w/d)

Job Summary

This role seeks an IT Service Technician to provide critical on-site support for client environments, focusing on Device as a Service solutions for leading industrial companies in Germany. The successful candidate will be responsible for the operation and maintenance of client systems and applications directly at the customer's location. Day-to-day tasks include documenting all completed work, processing customer inquiries, and ensuring operational 2nd level support. Key technical requirements include strong proficiency with Windows 10, Office 365, and experience supporting iOS devices, network environments, and telecommunications components. This position offers challenging and exciting projects, flexible working hours, performance-based compensation, and the opportunity for professional development, making it an attractive step for those with initial professional experience in user support looking for a secure and engaging workplace in Hamburg.