IT Application Support Specialist (Field Service) | IT Anwendungsbetreuer (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing critical third-level, on-site service and support for specialized dental practice and laboratory software and associated hardware solutions in the Munich area. As an IT Service Technician, you will be responsible for troubleshooting complex software and hardware issues, providing direct customer support, and conducting software training after an intensive onboarding phase. The ideal candidate possesses a completed vocational qualification in the IT sector (e.g., IT Systems Integration Specialist, IT System Management Assistant, or IT Customer Support Specialist) coupled with strong knowledge of software technology, networking solutions, and practical experience with PC hardware and Microsoft operating systems/Office applications. This position offers an attractive, long-term perspective with flexible working hours, a high degree of agile work, and the support of a well-established, collaborative team, making it an excellent opportunity for experienced IT professionals seeking a challenging field service role.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Systems Integration Specialist, IT Customer Support Specialist, IT System Management Assistant, Service Technician IT, Information Electronics Technician) or related fields (e.g., Dental Technician, Dental Hygienist, or Dental Assistant)
Experience
- Practical experience with PC technology, MS operating systems, and MS Office applications
- Experience in fault finding for software and hardware problems
- Experience in providing on-site service
Languages
Additional
- Class B driving license (Führerschein Klasse B)
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