Electrical Engineer Customer Support | Elektroingenieur (m/w/d) Customer Support

Job Summary

This role is ideal for an ambitious Electrical Engineer or Electronics graduate eager to elevate technology solutions by providing advanced customer support. Day-to-day responsibilities involve the analysis and resolution of complex technical faults for customers, utilizing both remote maintenance tools and on-site service deployments. The engineer will collaborate closely with Development and Quality Management teams to identify and rectify system errors, handle technically demanding support cases escalated from 1st-level support, and ensure overall system functionality. Key qualifications include a degree in Electrical Engineering or Electronics, robust knowledge of network and computer technology, and experience with industrial measurement technology and bus systems. This position offers the chance to drive technological advancement while working autonomously on critical service assignments.