IT Support Specialist | IT Supporter (m/w/d)

FERCHAU GmbH Niederlassung Osnabrück

Cloppenburg, Niedersachsen, Deutschland
Published Mar 27, 2026
Full-time
No information

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as a critical link between users and technology, ensuring seamless operations across various industries. Your daily responsibilities include implementing and managing software and servers, as well as installing and maintaining hardware components. You will provide technical and application-oriented support to users via telephone, remote maintenance, or on-site visits. A key part of the role involves documenting incidents and collaborating closely with 3rd-level support and external service providers to ensure maximum system availability. This position is ideal for those looking to sharpen their technical profile within a supportive environment that offers permanent growth opportunities. The role is particularly attractive due to its permanent contract, structured professional development paths, and a vibrant company culture featuring regular team events and networking opportunities.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration), Information Technology Assistant, or a comparable qualification.

Experience

  • Initial professional experience in 1st and 2nd level IT support is advantageous
  • Experience in the installation, replacement, and maintenance of IT hardware
  • Practical knowledge of managing Windows-based client and server environments
  • Experience coordinating with 3rd level support and external service providers

Languages

German (Fluent)

Additional

  • Must be able to provide on-site support as needed; permanent employment contract provided.