IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

This role involves ensuring smooth IT operations in the client's day-to-day business by taking ownership of technical disruptions, performing analysis, and resolving issues. Key responsibilities include providing technical support to users, handling questions and problems, and managing the installation and configuration of both hardware and software. A critical component of the job is the creation and maintenance of technical documentation. The ideal candidate will have a completed vocational training as an IT Specialist for System Integration or equivalent solid IT knowledge, coupled with initial practical experience in IT support. Proficiency with ticketing systems and common IT environments like Linux, Windows, and Microsoft 365 is essential, along with a strong customer and service-oriented approach. This position offers the opportunity to connect people and technology daily within a dynamic environment, supporting exciting projects across various technology sectors and industries.